Recent comments in /f/technology

danasf t1_jecjjt7 wrote

Reply to It's becoming increasingly clear that fintech has a fraud problem by marketrent

I have B2B and B2C fintech experience (USA only, nothing international). The consumer side, there are gangs, the ones I knew were 'from' eastern europe and were physically located in specific areas of the USA. Aside from them, it was mostly one off stuff that we could eventually predict via better analysis of credit profile. Surprisingly, welcome calls, with well trained staff, were shockingly effective at stemming fraud, as was having a specially trained group of customer experience folks who specialized in detecting fraud.

On the B2B side (white label financing) there were significant fraud problems that were sometimes not detected until far, far too late. We relied on individual account manager's ability to train, and closely monitor, the partner companies. Interestingly, we would detect the fraud first from either word-of-mouth through the grapevine stuff gathered from our sales & management team via industry chatter or account manager relationships, or from various kinds of data analysis. Impact was maybe 1-3% of gross revenue, depending on industry and scale of operation. Really really depends on the sectors you are working with in B2B fintech, some are shadier than others. like... used car financing? good luck with that

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KeaboUltra t1_jecj1ng wrote

Reply to comment by jcpmojo in CEOs are quietly backtracking on remote work—and more companies could follow by ethereal3xp

I think that really depends on the field. I WFH and of course, It's computer based. When I worked in IT there was literally nothing taught hands on to me. Just videos and a guy that really sucked at communicating my job expectations, Within days I was thrown live into the mix of things I didn't even understand, and I made it out after 2 years with a ton of knowledge sure, but It was honestly knowledge I always had, I was being paid entry/min level wage for level 2 work.

Now, at my remote job, They actually taught us. despite being remote, we could still help out or have hands on experience with something. At least what I do. I feel like I've been working here for my whole life, in a good way, because the work feels like the type of person I am. I actually know things and help out and am informative, and looking to improve way more than I did in a corporate IT cubicle, where I didn't fully understand how anything worked or why we were even doing what we we're doing considering my position didn't really even exist, I would usually finish most of my work in 2-6 hours then be told to do things that weren't in my description, or sit around passing the time in pure white fluorescent light.. Anything I learned could have been taught over the phone or in a remote session.

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